Dallas, Texas · IT Infrastructure & Systems Engineer
IT infrastructure that works when people need it.
I'm an IT Infrastructure & Systems Engineer at Virbac with 10+ years of experience in solutions architecture, threat management, vulnerability remediation, and Atlassian and Zoom platforms. I'm also pursuing a master's degree in Organizational Leadership.
About
A decade of keeping critical systems running.
I've spent more than a decade architecting, securing, and supporting enterprise IT infrastructure for organizations ranging from Fortune 100 manufacturers to financial services firms. My work spans threat management, vulnerability remediation, and enterprise platform architecture, with particular expertise in Atlassian and Zoom systems.
I'm a lifelong Dallas-area resident and a graduate student in Organizational Leadership at the University of Maine at Presque Isle, where I'm sharpening the people side of technical leadership.
Outside of work I keep a home lab for networking and firewall projects, follow cybersecurity closely, and volunteer with the DFW Rotary Club.
Professional Experience
Ten years of hands-on systems work.
IT Infrastructure & Systems Engineer
Virbac
April 2026 to Present
Texas
- Current role focused on IT infrastructure and systems engineering.
System Administrator III
Search Solution Group
March 2025 to February 2026
Dallas, TX
- Architected and administered Zoom UCS, managing call recording, IVR, agent provisioning, and analytics for a complex financial client.
- Managed Jira and Confluence, built workflows, and reviewed the security of Rovo and Microsoft Copilot features.
- Provided Tier 3 Azure cloud administration, including identity management and cloud infrastructure troubleshooting.
Senior Desktop Engineer, Threat Management & Infrastructure
YASH Technology
May 2022 to March 2025
Dallas, TX
- Led monthly patching cycles and vulnerability remediation roadmaps for complex IT/OT server environments at a Fortune 100 food manufacturer.
- Managed Nutanix cluster operations and led migration from VMware ESXi to Nutanix AHV.
- Deployed and managed CrowdStrike, Nessus, SysLog, and Cisco Umbrella endpoint protection.
- Administered Okta MFA, Microsoft 365 lifecycle, and role-based access control.
Lead Site Engineer, Multi-Site Infrastructure Operations
The Phoenix Group
September 2019 to June 2021
Dallas, TX
- Led infrastructure operations for multi-site Windows Server 2012/2016 environments.
- Managed Pulse VPN connectivity and enterprise network access for enterprise clients.
- Provided on-call support with 100% customer satisfaction ratings.
System Administrator I
General Dynamics IT / CSRA
December 2016 to June 2019
Dallas/Fort Worth, TX
- Maintained system backups utilizing NetBackup and conducted restored-data testing.
- Managed Windows Server 2012/2016 configurations, security patches, and Cisco VPN/RSA token support.
- Achieved record-high 100% customer service ratings on weekly on-call rotation.
Core Competencies
Technical & Leadership
Education & Credentials
Background
University of North Texas
Bachelor of Applied Arts & Sciences, Applied Performance and Technology Improvement, 2021
University of Maine at Presque Isle
Master's program in Organizational Leadership · Currently enrolled
Professional Credential
Public Trust Clearance (2016)
Languages & Volunteering
English & Malayalam · DFW Rotary Club volunteer
Contact
Let's talk infrastructure.
Open to conversations about enterprise infrastructure, systems engineering, and technical leadership.